The FLEX GOALS Website offers the reservation & purchase of in-person events (classes & workshops).

The reservation for in-person events entitles you a guaranteed spot for the given event within the stated reservation period.
If you finalize the purchase after the reservation date, your spot cannot be guaranteed.

The purchase of in-person class “tickets” entitles you to attend the event stated on the invoice / payment receipt.

It is essential that you are in good physical condition and capable of participating in the stated event. If you are currently injured, ill, or have a history of injury or any other relevant health condition, please inform the coach before the event. We strongly advise student who are injured or suffer from any kind of relevant health condition to consult a physician before booking or attending our events. Always consult with your physician or a qualified health professional regarding any health concerns.

By purchasing digital products or class credits through our website, you confirm that you are at least 18 years old, or that you have obtained the consent of your parent or legal guardian to make such purchases.

By completing a purchase, you agree to these Terms and Conditions, which apply to all products purchased via our website. These Terms do not affect your statutory rights under applicable consumer protection law.

If you are not redirected back to our website after completing your payment, please contact us immediately and provide your transaction details. We will verify your payment and resolve the issue as quickly as possible.

All purchases made through our website are non-refundable and non-exchangeable, except where required by law.

If you have made a purchase error, or if you are unable attend the purchased event due to illness or comparable circumstances, please contact us promptly. We will review your case individually and find a goodwill solution.

If you need to cancel, please do so at least 48 hours before the event.
Cancellations within 48 hours as well as “no-shows” are not eligible for a refund.
If a comparable event is available in the future, you can request a voucher.

To cancel, please contact us here or send an email with your transaction details.
Thank you for your understanding!

You can withdraw from your purchase within 14 days without giving a reason. The period starts on the date of purchase. You must notify us in writing (via email or contact form).

Important: If the booked event begins within the 14-day period, you acknowledge that your right of withdrawal expires once the event has taken place.

No modifications or additions to these Terms shall be binding unless agreed in writing and signed by Anna Isabella Noël Mitzinger, the founder of this website.